Contact

How to reach us

tx.taxi is maintained by n0. The fastest way to get a fix is a specific, reproducible report.

Send reports on Telegram: t.me/slither. The sections below describe exactly what to include so a report can be acted on quickly.

What to report

• Chain not supported. If you want a chain added to the registry, include the chain name, the canonical explorer URL, and links to public RPC or indexer endpoints we can probe. Chains with stable explorers and at least one public RPC endpoint are the easiest to add.
• Wrong explorer redirect. If tx.taxi redirects to an explorer that no longer exists, has moved domains, or has a broken URL format for a specific object type, include the input value, the chain you expected, and the destination URL you actually landed at.
• Wrong chain detected. If a value gets classified to the wrong chain - for example a Solana address routed as something else, or an ambiguous EVM input that should have hit the multi-chain aggregator but did not - paste the value, the URL you visited, and what you expected to happen.
• Broken destination explorer. The health-check system marks unreachable explorers unhealthy and routes around them. If you still land on a broken explorer, that is itself a bug worth reporting - include the chain, the timestamp, and what you saw.
• API issue. If /api/v1/resolve returns an unexpected shape, an empty candidate list, or a 5xx error for a value that works in the browser, include the request, the response, and any reproduction steps you have.
• Documentation gap. If a chain page, alternatives page, or guide is wrong or outdated, describe the page, the wrong information, and what the correct version should say.

What we cannot help with

tx.taxi is a public lookup router. It is not a wallet, not a custodian, and not a support channel for any other product. If your funds are stuck, your wallet is acting strangely, or a token is misbehaving on an exchange, contact the wallet or exchange directly. tx.taxi cannot help with those issues and cannot recover lost funds.

Do not paste seed phrases, private keys, recovery words, or any other secrets anywhere on tx.taxi or in a message to us. The site only handles public values like addresses, transaction hashes, block hashes, and block numbers. A real tx.taxi support reply will never ask for any of those secrets.

Response times

This is a small project. Responses are best-effort. Reports with clear reproduction steps and minimal extra context tend to move fastest.